SMART STATIONERY NZ
HERE TO WORK WITH YOU
ALL ABOUT SMART STATIONERY NZ LTD
Our Crafty Journey
Smart Stationery NZ Ltd is 100% kiwi owned and servicing customers throughout New Zealand, offering competitive solution to the ever-changing needs of the work and home office.
For years I have worked for large corporate providers who are either overseas owned/connected corporates or private equity firms. Smart Stationery NZ Ltd was created for this reason as we are all about your business and not about making profits for shareholders.
We have serviced a wide variety of customers around New Zealand; many would say that our point of difference is that at Smart Stationery we strive to be your business partner, not just a supplier, always looking to find you the best possible rates on the market, at the time of ordering.
At Smart Stationery NZ Ltd we know that time is money, everyone is busy, and we want to ensure we get things right the first time.
To make your life as easy as possible, just email through your printer model and I will respond with a personalised quote for your reference. Most items are in stock and ship the same or next business day, with almost all items delivered to you within 2-3 business days.
Let us be smart together.
OUR POLICY INFORMATION
1.1 Prices quoted are excluding GST unless otherwise stated. Unless otherwise agreed in writing, the price of the goods will be the current price on the day of delivery of the goods. Prices do not include any delivery surcharges.
1.2 All goods and services sold are subject to Goods & Services Tax.
1.3 Smart Stationery NZ Ltd shall be entitled to adjust any price quoted from time to time and will endeavour to notify the Customer of any price increase before any sales order is raised.
1.4 As soon as your order is placed an email, a sales order will be sent to the customer as a confirmation. It is up to the Customer to ensure the correct items and delivery address have been entered. In circumstances where an incorrect delivery address have been supplied by the Customer Once goods are on their way to the customer or have been delivered, the customer may be charged freight and handling costs for cancelled orders returned.
1.5 We endeavour to deliver all goods promptly, but as we cannot fully control the courier and freight companies we use, especially due to Covid or busy holiday periods as delivery times could exceed the norm. Shipping rates are calculated according to your address and item size and weight. We charge freight as closely as we can to the actual cost of shipping
1.6 Payment is due within 7 days of invoice unless prior arrangement
RETURNS AND REFUNDS
1.1 Unless under the terms of its product warranty as stated at the time of purchase, Smart Stationery will not accept the return of goods for credit or any other purpose unless it agrees to accept the return of the goods and advise the Customer a return advice number prior to the return of goods. Return freight will be at Smart Stationery’s cost only when there has been an error on its part.
1.2 No returned goods shall be accepted if the product have been tampered with by you or any other person, and the goods (original packaging) must be unmarked and in saleable condition. We reserve the right to issue a credit note rather than give a refund and a restocking fee may apply.
1.3 Where goods are returned to our suppliers but not accepted as above, they shall be returned to you at your expense.
1.4
CONTACT
